Support
Monthly sessions
To help you get the most out of our platform, we offer two types of live digital sessions via Jitsi (an open-source video conferencing tool):
1. Platform Onboarding
When: Every 2nd Thursday of the month at 1:00 PM (Amsterdam Time, CET/CEST)
What to expect: A guided walkthrough of key features, best practices, and tips for new and existing users.
Join here: https://meet.jit.si/MonthlyPlatformOnboarding (opens in a new tab)
2. Platform Q&A
When: Every 4th Thursday of the month at 1:00 PM (Amsterdam Time, CET/CEST)
What to expect: An open session to ask questions, troubleshoot issues, and get expert advice.
Join here: https://meet.jit.si/MonthlyPlatformQandA (opens in a new tab)
Sessions June - December 2025
| Month | Onboarding (2nd Thursday) | Q&A (4th Thursday) |
|---|---|---|
| June | 12 June 2025 | 26 June 2025 |
| July | 10 July 2025 | 24 July 2025 |
| August | 14 August 2025 | 28 August 2025 |
| September | 11 September 2025 | 25 September 2025 |
| October | 9 October 2025 | 23 October 2025 |
| November | 13 November 2025 | 27 November 2025 |
| December | 11 December 2025 | No session (Christmas period) |
Note: All sessions are at 1:00 PM CET/CEST (Amsterdam time).
Need additional help?
We are a small team, but we move fast and your success is ours! If you still have questions, you can fill out the form below, and we’ll get back to you within two business days.
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Send us an email or visit us on our website (opens in a new tab).